Subject: Note Added - [#5648158] Conversation with Fadi Gasmi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 15:28:30 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5648158    Subject:  Conversation with Fadi Gasmi   Requester: Fadi Gasmi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMF3FFF1C644554717A309918FC01D002A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take it back as return &amp; process refund if the item is still in original condition.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 6 February 2023 8:18 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5648158] - Conversation with Fadi Gasmi</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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Hi Team,<br>
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Please assist to get the below closed asap.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 2 Feb at 10:56 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem statement: Need return approval<br>
Order id: 9412312584<br>
Order date: Jan 28, 2023<br>
Tracking id: 20184859412312584-1<br>
Item id: 162772624 - Joie Serina 2-in-1 Swing with Stand<br>
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Issue description: The customer wants to return the item Joie Serina 2-in-1 Swing with Stand because it is not fitting her child, the item is for 9 KG and her child is only 5 KG and item is still in the original condition, so please check and advise if the
 returning is possible or not.<br>
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Thanks for your help!<br>
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Regards,<br>
Mais.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5648158:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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