Subject: Ticket Assigned - Conversation with Viona Dsouza|Magnus
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 13:42:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Viona Dsouza|Magnus Viona Dsouza|Magnus                    Hi           05:30 PM, 05th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:30 PM, 05th Feb                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:30 PM, 05th Feb                     Viona Dsouza|Magnus                    1           05:30 PM, 05th Feb                   MAX UAE whatsapp bot                    Hello Viona Dsouza|Magnus , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:30 PM, 05th Feb                     Viona Dsouza|Magnus                    4           05:30 PM, 05th Feb                   MAX UAE whatsapp bot                    Looking for a MAX store near you? Just tap on the link below? and choose your city.   www.maxfashion.com/ae/en/storelocator   Happy shopping!?️             05:30 PM, 05th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 05th Feb                     Viona Dsouza|Magnus                    2           05:31 PM, 05th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:31 PM, 05th Feb                     Viona Dsouza|Magnus                    1           05:31 PM, 05th Feb                   MAX UAE whatsapp bot                   Please enter your email address           05:31 PM, 05th Feb                     Viona Dsouza|Magnus                    [email-masked]           05:31 PM, 05th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:31 PM, 05th Feb                     Viona Dsouza|Magnus                    https://www.maxfashion.com/ae/en/Women/Clothing/Dresses-%26-Jumpsuits/Midi/MAX-All-Over-Striped-Midi-Shirt-Dress-with-Belt/p/B23WCLFSNAU101WHITEMULTISHADE           05:31 PM, 05th Feb                   Mais                   Hi Viona, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:32 PM, 05th Feb                     Viona Dsouza|Magnus                    I need your help to let me know the store that the above dress is available at... Size 18 and 20           05:32 PM, 05th Feb                     Viona Dsouza|Magnus                    Hi Mais           05:32 PM, 05th Feb                     Viona Dsouza|Magnus                    Good evening           05:32 PM, 05th Feb                     Viona Dsouza|Magnus                    I'm located in sharjah           05:32 PM, 05th Feb                     Viona Dsouza|Magnus                    So either Sharjah or ajman           05:32 PM, 05th Feb                     Viona Dsouza|Magnus                             05:33 PM, 05th Feb                     Viona Dsouza|Magnus                    R u there           05:33 PM, 05th Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:33 PM, 05th Feb                     Viona Dsouza|Magnus                    Ok           05:33 PM, 05th Feb                   Mais                   We kindly ask you to please check the attached image in order to find the availability of the item with the size of 18           05:38 PM, 05th Feb                   Mais                            05:38 PM, 05th Feb                   Mais                   We kindly ask you to please check the attached image in order to find the availability of the item with the size of 20           05:38 PM, 05th Feb                   Mais                            05:38 PM, 05th Feb                     Viona Dsouza|Magnus                    Ok           05:39 PM, 05th Feb                     Viona Dsouza|Magnus                    Thank u           05:39 PM, 05th Feb                   Mais                   Is there anything else I can assist you with?           05:41 PM, 05th Feb                     Viona Dsouza|Magnus                    No that's all           05:41 PM, 05th Feb                     Viona Dsouza|Magnus                    Thank u           05:41 PM, 05th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:42 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5670800