Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 13:22:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I missed a delivery today, can I reschedule it           05:16 PM, 05th Feb                   Mais                   Dear Customer, Good evening. Thank you for contacting Home Centre. My name is Mais, I would be happy to help you.           05:17 PM, 05th Feb                   Mais                   Could you please share your order number so that I can assist you further?           05:17 PM, 05th Feb                     User                    8413363381           05:17 PM, 05th Feb                     User                    I leave home at 9 am and back at 4 pm           05:18 PM, 05th Feb                   Mais                   Could you please share your contact number?           05:19 PM, 05th Feb                     User                    99283872           05:19 PM, 05th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:20 PM, 05th Feb                   Mais                   We will get in touch with you at the soonest we can           05:20 PM, 05th Feb                     User                    Thank you Mais...           05:21 PM, 05th Feb                   Mais                   Is there anything else I can assist you with?           05:21 PM, 05th Feb                     User                    Thank you for your help           05:21 PM, 05th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           05:21 PM, 05th Feb                     User                    You too           05:22 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5670685