Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 13:19:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:09 PM, 05th Feb                     User                             05:09 PM, 05th Feb                     User                    I have no had anyone come to pick up the returned items           05:09 PM, 05th Feb                     User                    plz kindly do the needful           05:09 PM, 05th Feb                   Mais                   Dear Customer, Good evening. Thank you for contacting Home Centre. My name is Mais, I would be happy to help you.           05:10 PM, 05th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           05:10 PM, 05th Feb                   Mais                   Please give me a minute to check.           05:10 PM, 05th Feb                     User                    Ok waiting           05:12 PM, 05th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           05:13 PM, 05th Feb                     User                    99285753           05:14 PM, 05th Feb                     User                    39 buildin flat 26           05:14 PM, 05th Feb                     User                    thaqeef street           05:14 PM, 05th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:15 PM, 05th Feb                     User                    ok           05:15 PM, 05th Feb                     User                    thanks           05:15 PM, 05th Feb                   Mais                   We will get in touch with you at the soonest we can           05:15 PM, 05th Feb                   Mais                   Is there anything else I can assist you with?           05:17 PM, 05th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre  Have a nice day!           05:19 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5670673