Subject: Ticket Assigned - Conversation with adcb
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 12:44:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adcb adcb                    Hi           04:31 PM, 05th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:31 PM, 05th Feb                   MAX UAE whatsapp bot                    Hello Adcb , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:31 PM, 05th Feb                     adcb                    1           04:31 PM, 05th Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:31 PM, 05th Feb                     adcb                    9413061849           04:31 PM, 05th Feb                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020323000157    You can also easily track your order from My Account > Order History.             04:31 PM, 05th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:31 PM, 05th Feb                     adcb                    2           04:31 PM, 05th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:31 PM, 05th Feb                     adcb                    1           04:31 PM, 05th Feb                   MAX UAE whatsapp bot                   Please enter your email address           04:31 PM, 05th Feb                     adcb                    [email-masked]           04:31 PM, 05th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:31 PM, 05th Feb                   Mais                   Hi Noman, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:32 PM, 05th Feb                   Mais                   We can see that you have contacted us regarding your order 9413061849           04:32 PM, 05th Feb                   Mais                   Please give us some time, because the issue has been escalated to the courier team, and they will do their best to help you properly.           04:33 PM, 05th Feb                     adcb                    9413061849 this is my number Now few minutes ago delivery men coming I make order with 11 quantity But now coming 8.. quantity then i cancel the order Why sir 8 items           04:33 PM, 05th Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:38 PM, 05th Feb                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           04:40 PM, 05th Feb                   Mais                   We regret to inform you that the products Solid Slip on Sneakers and Solid Slip on Sneakers have been canceled from order  because they are out of stock/quality check issues, so we have partially shipped your order and the order invoice has been amended.           04:41 PM, 05th Feb                   Mais                   Is there anything else I can assist you with?           04:43 PM, 05th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:44 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5670507