Subject: Ticket Assigned - Conversation with Avlyn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 12:12:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Avlyn Avlyn                    Hi           04:06 PM, 05th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:06 PM, 05th Feb                    Centrepoint KW whatsapp bot                    Hello Avlyn , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:06 PM, 05th Feb                     Avlyn                    I want to confirm an order please           04:07 PM, 05th Feb                    Centrepoint KW whatsapp bot                    Hi Avlyn , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:07 PM, 05th Feb                     Avlyn                    6           04:07 PM, 05th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 05th Feb                     Avlyn                    1           04:07 PM, 05th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           04:07 PM, 05th Feb                     Avlyn                    [email-masked]           04:07 PM, 05th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:07 PM, 05th Feb                   Mais                   Hi Avlyn, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:08 PM, 05th Feb                     Avlyn                    Hello Mais.           04:08 PM, 05th Feb                     Avlyn                    I placed an order online yesterday           04:08 PM, 05th Feb                     Avlyn                    I did not receive a confirmation or an order number.           04:09 PM, 05th Feb                   Mais                   Regarding the order 8413315345, please note that the items are on their way to the store and they will be ready for collection at the soonest           04:09 PM, 05th Feb                     Avlyn                    Can i expect it today?           04:09 PM, 05th Feb                   Mais                   The expected date of the order to be ready for collection is 7-2-23, so please allow us the time, and you will receive a message when the order will be ready for collection           04:09 PM, 05th Feb                     Avlyn                    Ok..           04:10 PM, 05th Feb                     Avlyn                    Thank you.           04:10 PM, 05th Feb                   Mais                   Is there anything else I can assist you with?           04:10 PM, 05th Feb                     Avlyn                    No. I will wait till the 7th and get back to you then if anything           04:11 PM, 05th Feb                     Avlyn                    Thank you           04:11 PM, 05th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:12 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5670327