Subject: Note Added - [#5602008] Conversation with Usman Akhtar
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 17:32:13 +0000

Hi ,    Max Bcc added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5602008    Subject:  Conversation with Usman Akhtar   Requester: Usman Chohan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">This is to inform you that below mention order already  Customer collected .</div>
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<div class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Thanks &amp; Regards </span></div>
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<div class="MsoNormal" style="background:white"><b><span style='font-size:12.0pt;font-family:"Cambria",serif;color:#006FC9;background:white'>Roushad</span></b></div>
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<b><span style='font-size:12.0pt;font-family:"Cambria",serif;color:#006FC9;background:white'>MA</span></b><b><span style='font-size:12.0pt;font-family:"Cambria",serif;color:red;background:white'>X</span></b><b><i><span style='font-size:12.0pt;font-family:"Cambria",serif;color:black;background:white'> </span></i></b><span style="color:black">FASHION </span><span style="color:black"></span>
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<div class="MsoNormal" style="background:white"><span style="color:black">Bahrain City Center </span></div>
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<div class="MsoNormal" style="background:white"><span style="color:black">Tel: 17179374 </span></div>
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<div>From: Aneesh Ravi &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, February 2, 2023 9:15 PM<br>
<b>To:</b> Max Bcc &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5602008] - Conversation with Usman Akhtar</div>
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<b>From:</b> Bajrangi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 2, 2023 9:11 PM<br>
<b>To:</b> Aneesh Ravi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5602008] - Conversation with Usman Akhtar</div>
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<div class="MsoNormal">Dear Anish,</div>
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<div class="MsoNormal">Please look into this.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Bajrangi Kumar</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, February 1, 2023 2:28 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bajrangi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5602008] - Conversation with Usman Akhtar</div>
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<div class="MsoNormal">Hi <a id="OWAAM1BD3172DE63F4403849A3A89409F8528" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bajrangi</span></a>,</div>
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<div class="MsoNormal">Check and confirm for below. Customer claims order not collected.</div>
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<div class="MsoNormal">Order ID : 7810657425</div>
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<div class="MsoNormal">Store Code: Max60002</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTE1NzQ1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LfOd6ZrAnNTYlGgVjRAUTwO9YLlDy4tebzzJuVFis3Y" data-id="2044011157454" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, January 23, 2023 6:25 AM<br>
<b>To:</b> Bajrangi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5602008] - Conversation with Usman Akhtar</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly assist on the below case.<br>
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Thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 18 Jan at 3:18 PM
<span class="separator">, Max &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: POC.<br>
Order ID : 7810657425<br>
Order date : Jan 15, 2023<br>
Tracking id : 781065742560999991<br>
Store Code: Max60002<br>
Assistance Required: proof of collection<br>
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Issue Description: As per Hybris the order is picked up on 1/17/23, but the customer denied collecting the order, please confirm if the order was physically available at the store.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mais.</span></div>
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