Subject: Ticket Assigned - Conversation with SAI❤️ALLI
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 12:03:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SAI❤️ALLI SAI❤️ALLI                    Hi           03:51 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:51 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello SAI❤️ALLI , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:51 PM, 03rd Feb                     SAI❤️ALLI                    1           03:51 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:51 PM, 03rd Feb                     SAI❤️ALLI                    9412891288           03:52 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123002980    You can also easily track your order from My Account > Order History.             03:52 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:52 PM, 03rd Feb                     SAI❤️ALLI                    2           03:52 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:52 PM, 03rd Feb                     SAI❤️ALLI                    I           03:52 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:52 PM, 03rd Feb                     SAI❤️ALLI                    1           03:52 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:52 PM, 03rd Feb                     SAI❤️ALLI                    [email-masked]           03:52 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:52 PM, 03rd Feb                   Mais                   Hi Geetha, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:54 PM, 03rd Feb                     SAI❤️ALLI                    Hi           03:54 PM, 03rd Feb                   Mais                   We can see that you have contacted us regarding your order 9412891288           03:54 PM, 03rd Feb                     SAI❤️ALLI                    I order 3 items           03:55 PM, 03rd Feb                     SAI❤️ALLI                    2 feeding bottles and 1 t shirt           03:55 PM, 03rd Feb                     SAI❤️ALLI                    Only received that feeding bottle           03:55 PM, 03rd Feb                     SAI❤️ALLI                    What abt remining           03:56 PM, 03rd Feb                   Mais                   Sure, kindly note that your item Juniors Dinosaur Print T-shirt with Crew Neck and Long Sleeves is on it's way to you, please allow us till the end of this day so that the order can be delivered           03:57 PM, 03rd Feb                   Mais                   In case your item has not been delivered or you have not been contacted by the end of this day, please let us know so that we can do the needful           03:57 PM, 03rd Feb                     SAI❤️ALLI                    Okey           03:58 PM, 03rd Feb                     SAI❤️ALLI                    But in Centrepoint app its showing as delivered           03:58 PM, 03rd Feb                     SAI❤️ALLI                    Why?           03:58 PM, 03rd Feb                   Mais                   Kindly note that your items Pigeon Feeding Bottle - 200 ml have been delivered and that's why it is showing  as delivered, however the other item Juniors Dinosaur Print T-shirt with Crew Neck and Long Sleeves is on it's way to you and it will be delivered at the soonest           04:00 PM, 03rd Feb                     SAI❤️ALLI                    Okey           04:00 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           04:00 PM, 03rd Feb                     SAI❤️ALLI                    Plz deliver that item immediately. Thanks           04:00 PM, 03rd Feb                   Mais                   We will do our best to deliver the item at the soonest we can           04:01 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:03 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662845