Subject: Ticket Assigned - Conversation with merongjhassy
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 11:30:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with merongjhassy merongjhassy                    Where is my order           03:11 PM, 03rd Feb                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:11 PM, 03rd Feb                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:11 PM, 03rd Feb                     merongjhassy                    1           03:11 PM, 03rd Feb                   MAX KW Whatsapp BOT                    Hello Merongjhassy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:11 PM, 03rd Feb                     merongjhassy                    1           03:11 PM, 03rd Feb                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           03:11 PM, 03rd Feb                     merongjhassy                    8413035422           03:12 PM, 03rd Feb                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0202230006635    You can also easily track your order from My Account > Order History.             03:12 PM, 03rd Feb                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:12 PM, 03rd Feb                     merongjhassy                    2           03:13 PM, 03rd Feb                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:13 PM, 03rd Feb                     merongjhassy                    1           03:13 PM, 03rd Feb                   MAX KW Whatsapp BOT                   Please enter your email address           03:13 PM, 03rd Feb                     merongjhassy                    [email-masked]           03:13 PM, 03rd Feb                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           03:13 PM, 03rd Feb                   Mais                   Hi Jasmin, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:16 PM, 03rd Feb                   Mais                   We can see that you have contacted us regarding your order 8413035422           03:16 PM, 03rd Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           03:16 PM, 03rd Feb                     merongjhassy                    Rehab block 2 street 3 house number 3           03:17 PM, 03rd Feb                     merongjhassy                    55334126           03:17 PM, 03rd Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:19 PM, 03rd Feb                   Mais                   We will get in touch with you at the soonest we can           03:19 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           03:21 PM, 03rd Feb                     merongjhassy                    If this item will arrived i want to cancel my newly ordered items           03:21 PM, 03rd Feb                     merongjhassy                    8413180693           03:22 PM, 03rd Feb                   Mais                   We would like to inform you that the expected date of the order to be delivered is 4-2-23, so please allow us the time and we will deliver your items at the soonest we can           03:28 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:30 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662726