Subject: Ticket Assigned - Conversation with Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 11:26:35 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412652246 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013023004975     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:16 PM, 03rd Feb                   Mais                   Hi Sharlin, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:17 PM, 03rd Feb                   Mais                   We can see that you have contacted us regarding your order 9412652246           03:18 PM, 03rd Feb                     Hi                    CAN U PLEASE CHECK MY CHAT AND RESPOND ME BACK           03:18 PM, 03rd Feb                     Hi                    dont ask me same question           03:18 PM, 03rd Feb                     Hi                    i amfed up with you guys           03:18 PM, 03rd Feb                     Hi                    where is my order           03:18 PM, 03rd Feb                     Hi                    after 5 days of my fight i am getting message from you that your refund processed           03:20 PM, 03rd Feb                     Hi                    is this kind of service u give us           03:20 PM, 03rd Feb                     Hi                    i wont leave this simply           03:20 PM, 03rd Feb                     Hi                    I have write review           03:21 PM, 03rd Feb                     Hi                    on same           03:21 PM, 03rd Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:22 PM, 03rd Feb                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our courier team. Our team is working on it. Once we will get any update we will get back to you.           03:22 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           03:24 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:26 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662712