Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 10:08:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi goodafternoon           02:01 PM, 03rd Feb                     User                             02:01 PM, 03rd Feb                     User                    I want to cancel this order           02:01 PM, 03rd Feb                     User                    Because this is too.much big           02:01 PM, 03rd Feb                     User                    I order already again but smaller           02:01 PM, 03rd Feb                     User                    Thank you           02:01 PM, 03rd Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:02 PM, 03rd Feb                   Mais                   Please give me a minute to check.           02:02 PM, 03rd Feb                   Mais                   W
 e see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           02:05 PM, 03rd Feb                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:05 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           02:07 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           02:08 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662429