Subject: Ticket Assigned - Conversation with SAI❤️ALLI
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 09:34:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SAI❤️ALLI SAI❤️ALLI                    Hi           01:19 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:19 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello SAI❤️ALLI , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:19 PM, 03rd Feb                     SAI❤️ALLI                    1           01:19 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:19 PM, 03rd Feb                     SAI❤️ALLI                    9412891288           01:19 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123002980    You can also easily track your order from My Account > Order History.             01:19 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:19 PM, 03rd Feb                     SAI❤️ALLI                    2           01:19 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:19 PM, 03rd Feb                     SAI❤️ALLI                    1           01:20 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:20 PM, 03rd Feb                     SAI❤️ALLI                    [email-masked]           01:20 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:20 PM, 03rd Feb                   Mais                   Hi Geetha, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:21 PM, 03rd Feb                   Mais                   We can see that you have contacted us regarding your order 9412891288           01:21 PM, 03rd Feb                     SAI❤️ALLI                    Ys           01:21 PM, 03rd Feb                     SAI❤️ALLI                    When u deliver my order           01:21 PM, 03rd Feb                     SAI❤️ALLI                    I need to know the timing           01:22 PM, 03rd Feb                     SAI❤️ALLI                    Frm yesterday am waiting for that delivery           01:22 PM, 03rd Feb                   Mais                   Kindly note that your items are on their way to you, just please allow us till the end of this day so that the order can be delivered           01:22 PM, 03rd Feb                     SAI❤️ALLI                    It’s tooo delayed           01:22 PM, 03rd Feb                   Mais                   As well, please note that the courier will contact you before delivering the order, so please arrange with him to deliver your items at your specified time           01:22 PM, 03rd Feb                     SAI❤️ALLI                    Give me delivery person contact number           01:23 PM, 03rd Feb                   Mais                   Please accept our full apology that we do not have the courier's number, however the courier will contact you before delivering the items so please arrange with him           01:24 PM, 03rd Feb                     SAI❤️ALLI                    Before 2 days I shared my location also to whom call for this delivery           01:25 PM, 03rd Feb                   Mais                   Please allow us the time and we will do the needful           01:25 PM, 03rd Feb                     SAI❤️ALLI                    I need the items I order before 3pm           01:26 PM, 03rd Feb                   Mais                   Sure, we will do our best to deliver the items at the soonest we can           01:26 PM, 03rd Feb                     SAI❤️ALLI                    This is last chance I gave u           01:26 PM, 03rd Feb                     SAI❤️ALLI                    Otherwise refund today itself           01:26 PM, 03rd Feb                   Mais                   Thanks for your patience and understanding, we will do our best to deliver the items at the time you want           01:27 PM, 03rd Feb                     SAI❤️ALLI                    No one called me these 2 days for this delivery           01:27 PM, 03rd Feb                     SAI❤️ALLI                    But I got message it’s rescheduled           01:28 PM, 03rd Feb                     SAI❤️ALLI                    How u can rescheduled whether got any confirmation frm the buyer           01:28 PM, 03rd Feb                   Mais                   We can understand that this must be annoying and frustrating for you but be assured we would surely get your issue sorted and resolve this matter as you wish and in a way that makes you satisfied.           01:29 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           01:30 PM, 03rd Feb                     SAI❤️ALLI                    Do the needful action immediately           01:31 PM, 03rd Feb                     SAI❤️ALLI                    Thank you           01:31 PM, 03rd Feb                   Mais                   Please be assured that we will do our best to solve the issue and deliver your items at the soonest we can           01:32 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:33 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662304