Subject: Ticket Assigned - Conversation with ❤esor nna❤
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 09:23:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❤esor nna❤ ❤esor nna❤                    2           01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                    Hello ❤esor Nna❤ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:12 PM, 03rd Feb                     ❤esor nna❤                    1           01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           01:12 PM, 03rd Feb                     ❤esor nna❤                    8412975782           01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0202231000649    You can also easily track your order from My Account > Order History.             01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:12 PM, 03rd Feb                     ❤esor nna❤                    2           01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:12 PM, 03rd Feb                     ❤esor nna❤                    1           01:12 PM, 03rd Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           01:12 PM, 03rd Feb                     ❤esor nna❤                    [email-masked]           01:13 PM, 03rd Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:13 PM, 03rd Feb                   Mais                   Hi Esor, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:15 PM, 03rd Feb                   Mais                   We can see that you have contacted us regarding your order 8412975782           01:15 PM, 03rd Feb                     ❤esor nna❤                    yes           01:15 PM, 03rd Feb                     ❤esor nna❤                    and they didnt deliver again           01:15 PM, 03rd Feb                     ❤esor nna❤                    whats wrong??           01:16 PM, 03rd Feb                     ❤esor nna❤                    if they cant deliver how i can take my money back           01:16 PM, 03rd Feb                   Mais                   We have checked for you and found via your order tracking number that your order 8412975782 has been out for delivery on 3-2-23, and we hope it will be delivered to you as soon as possible.           01:16 PM, 03rd Feb                     ❤esor nna❤                    WHY??this is not the first time i ordered here           01:16 PM, 03rd Feb                     ❤esor nna❤                    but now.i dont know whats the problem?           01:17 PM, 03rd Feb                     ❤esor nna❤                    whats the reason why 2 days they cant deliver??           01:17 PM, 03rd Feb                   Mais                   Please rest assured that your order will be delivered today, just please allow us the time and please accept our full apology for the delay           01:17 PM, 03rd Feb                     ❤esor nna❤                    its ok ..but pls.if they cant find.our location just call the number so we can share the location for the driver .but i think drivers are not calling           01:18 PM, 03rd Feb                   Mais                   Please accept our full apology for the delay, please allow us the time and the courier will contact you and deliver your order successfully           01:19 PM, 03rd Feb                     ❤esor nna❤                    ok thank u..will see if still they cant i just refund my money           01:20 PM, 03rd Feb                   Mais                   Thanks for your patience and understanding, please allow us the time and we will do the needful           01:20 PM, 03rd Feb                     ❤esor nna❤                    ok thank u..           01:21 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           01:21 PM, 03rd Feb                     ❤esor nna❤                    no thank u           01:22 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:23 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662272