Subject: Ticket Assigned - Conversation with Safa Naaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 08:13:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safa Naaz Safa Naaz                    Hello           11:58 AM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:58 AM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello Safa Naaz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:58 AM, 03rd Feb                     Safa Naaz                    1           11:58 AM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:58 AM, 03rd Feb                     Safa Naaz                    9412829966           11:58 AM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123001810    You can also easily track your order from My Account > Order History.             11:58 AM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:58 AM, 03rd Feb                     Safa Naaz                    2           12:01 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:01 PM, 03rd Feb                     Safa Naaz                    1           12:01 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:01 PM, 03rd Feb                     Safa Naaz                    [email-masked]           12:01 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:01 PM, 03rd Feb                   Mais                   Hi Safa, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:03 PM, 03rd Feb                   Mais                   We can see that you have contacted us regarding your order 9412829966           12:03 PM, 03rd Feb                     Safa Naaz                    Yes           12:03 PM, 03rd Feb                     Safa Naaz                    I ordered on Wednesday still my stuff din receive           12:03 PM, 03rd Feb                     Safa Naaz                             12:03 PM, 03rd Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           12:03 PM, 03rd Feb                     Safa Naaz                    0543217937 Hessa building 806 Opp to hydrabad house restaurant  Al barsha 1 dubai           12:04 PM, 03rd Feb                     Safa Naaz                    Please contact ur courier team to deliver as sooon as possible please its my kind request ??           12:05 PM, 03rd Feb                     Safa Naaz                    M Waiting since Wednesday           12:05 PM, 03rd Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             12:07 PM, 03rd Feb                   Mais                   We will et in touch with you and deliver your order at the soonest we can           12:07 PM, 03rd Feb                     Safa Naaz                    Please its a request i need it urgently           12:07 PM, 03rd Feb                   Mais                   Please be assured that we will do our best to deliver the order at the soonest we can           12:08 PM, 03rd Feb                   Mais                   Is there anything else I can assist you with?           12:10 PM, 03rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           12:13 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5662039