Subject: Ticket Assigned - Conversation with Hyy
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 12:44:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hyy Hyy                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hyy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I am waiting my order sir Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hyy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4713016165 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0202230005109     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97431408111            04:33 PM, 02nd Feb                     Hyy                    Ok i am waiting for you           04:34 PM, 02nd Feb                   Mais                   Hi Abduljameel, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:34 PM, 02nd Feb                   Mais                   We can see that you have contacted us regarding your order 4713016165           04:34 PM, 02nd Feb                     Hyy                    You have delevery boy number           04:35 PM, 02nd Feb                   Mais                   We have checked for you and found via your order tracking number that your order 4713016165 has been out for delivery on 2-2-23, and we hope it will be delivered to you as soon as possible.           04:35 PM, 02nd Feb                   Mais                   Kindly note that we do not have the courier's number, however you will be contacted before delivering the order by the courier so please arrange with him           04:35 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           04:37 PM, 02nd Feb                     Hyy                    I will not take my order today morning iam order           04:37 PM, 02nd Feb                     Hyy                    You don't have delevery number           04:37 PM, 02nd Feb                   Mais                   Please note that your order is on it's way to you and it will be delivered at the soonest, just please allow us the time and the courier will contact you and deliver your order successfully           04:39 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           04:40 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:44 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5659060