Subject: Ticket Assigned - Conversation with SIJEESH TK
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 12:24:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SIJEESH TK SIJEESH TK                    HI           04:10 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:10 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:10 PM, 02nd Feb                     SIJEESH TK                    1           04:10 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Hello SIJEESH TK , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:10 PM, 02nd Feb                     SIJEESH TK                    1           04:10 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:10 PM, 02nd Feb                     SIJEESH TK                    238533           04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:12 PM, 02nd Feb                     SIJEESH TK                    2           04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Hello SIJEESH TK , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:12 PM, 02nd Feb                     SIJEESH TK                    2           04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 02nd Feb                     SIJEESH TK                    2           04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 02nd Feb                     SIJEESH TK                    1           04:12 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:12 PM, 02nd Feb                     SIJEESH TK                    [email-masked]           04:13 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:13 PM, 02nd Feb                   Mais                   Hi Sijeesh, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:17 PM, 02nd Feb                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           04:17 PM, 02nd Feb                     SIJEESH TK                    gd evng           04:17 PM, 02nd Feb                     SIJEESH TK                             04:18 PM, 02nd Feb                     SIJEESH TK                    from the 2 item kidtex spring not delivered till yet           04:19 PM, 02nd Feb                     SIJEESH TK                    first one I have received           04:19 PM, 02nd Feb                   Mais                   We kindly ask you to please check with the store team in order to be fully assisted           04:23 PM, 02nd Feb                     SIJEESH TK                    ok           04:23 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           04:23 PM, 02nd Feb                     SIJEESH TK                    no           04:23 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:23 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658931