Subject: Ticket Assigned - Conversation with Hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 12:17:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412753741 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013123002948     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:09 PM, 02nd Feb                   Mais                   Hi Charles, Good evening. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           04:11 PM, 02nd Feb                   Mais                   We can see that you have contacted us regarding your order 9412753741           04:11 PM, 02nd Feb                     Hi                    Yea           04:12 PM, 02nd Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9412753741 has been out for delivery on 2-2-23, and we hope it will be delivered to you as soon as possible.           04:12 PM, 02nd Feb                     Hi                    I havent received a call yet           04:12 PM, 02nd Feb                   Mais                   Please allow us the time and the courier will contact you and deliver your items successfully           04:13 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           04:15 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           04:16 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658881