Subject: Ticket Assigned - Conversation with Rakesh
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 12:14:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rakesh Rakesh                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi rakesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412812789 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123000579     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:05 PM, 02nd Feb                   Mais                   Hi Rakesh, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:07 PM, 02nd Feb                   Mais                   We can see that you have contacted us regarding your order 9412812789           04:07 PM, 02nd Feb                     Rakesh                    Yes           04:07 PM, 02nd Feb                     Rakesh                    Whats the  current status           04:08 PM, 02nd Feb                   Mais                   Kindly note that your items will be delivered at the soonest, just please allow us 24 hours as a maximum as they are on their way to you           04:08 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           04:10 PM, 02nd Feb                     Rakesh                    Whats current status           04:10 PM, 02nd Feb                     Rakesh                    Item not yet received           04:10 PM, 02nd Feb                   Mais                   Kindly note that your items are on the way to you, please allow us 24 hours as a maximum so that the order can be delivered           04:12 PM, 02nd Feb                     Rakesh                    Ok           04:13 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           04:13 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:14 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658867