Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 12:00:59 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:46 PM, 02nd Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           03:47 PM, 02nd Feb                     User                    I bought this portable wardrobe           03:48 PM, 02nd Feb                     User                             03:48 PM, 02nd Feb                     User                    And after installing it i found that the hanging piece doesn’t fit with its rod           03:49 PM, 02nd Feb                     User                             03:49 PM, 02nd Feb                     User                             03:49 PM, 02nd Feb                     User                    It is exactly the same size so it can’t fit together           03:50 PM, 02nd Feb                     User                             03:50 PM, 02nd Feb                     User                    I           03:51 PM, 02nd Feb                     User                             03:51 PM, 02nd Feb                     User                    The instructions says that rod (K) is the one as shown in the attached image           03:52 PM, 02nd Feb                     User                    but it doesn’t fit           03:52 PM, 02nd Feb                   Mais                   Could you please share your order number so that I can assist you further?           03:54 PM, 02nd Feb                     User                    8412494945           03:55 PM, 02nd Feb                     User                             03:55 PM, 02nd Feb                   Mais                   We would like to inform you that you can return the item to the nearest store or through the online and the amount will be refunded           03:57 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           03:59 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre  Have a nice day!           04:00 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658772