Subject: Ticket Assigned - Conversation with Патя
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 11:57:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Патя Патя                    Hello           03:48 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:48 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Hello Патя , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:48 PM, 02nd Feb                     Патя                    2           03:49 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 80022297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:49 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:49 PM, 02nd Feb                     Патя                    2           03:49 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:49 PM, 02nd Feb                     Патя                    1           03:49 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please enter your email address           03:49 PM, 02nd Feb                     Патя                    [email-masked]           03:49 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:49 PM, 02nd Feb                   Mais                   Hi Patyar, Good evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           03:50 PM, 02nd Feb                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           03:50 PM, 02nd Feb                     Патя                    Hi           03:50 PM, 02nd Feb                     Патя                    I want to follow up           03:50 PM, 02nd Feb                     Патя                    About my complain           03:50 PM, 02nd Feb                     Патя                    Yes           03:52 PM, 02nd Feb                     Патя                    Many times           03:52 PM, 02nd Feb                     Патя                    But seems shop doesn't want to solve anything           03:52 PM, 02nd Feb                     Патя                    I got baby swing  I can't use it  Because belt is short           03:52 PM, 02nd Feb                     Патя                    Baby is 2 months 5.8 kg           03:53 PM, 02nd Feb                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.           03:53 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           03:56 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop  Have a nice day!           03:57 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658750