Subject: Ticket Assigned - Conversation with Please I Received Wrong Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 11:37:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Please I Received Wrong Item Please I Received Wrong Item                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi please i received wrong item, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097433163383            03:23 PM, 02nd Feb                     Please I Received Wrong Item                    Ok           03:23 PM, 02nd Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:25 PM, 02nd Feb                     Please I Received Wrong Item                    Yes           03:26 PM, 02nd Feb                     Please I Received Wrong Item                    This my number           03:26 PM, 02nd Feb                     Please I Received Wrong Item                    33163383           03:26 PM, 02nd Feb                   Mais                   We are really sorry to hear that you have received a wrong item, could you please share with us images about the item you received?           03:26 PM, 02nd Feb                     Please I Received Wrong Item                    I want some one to call me           03:26 PM, 02nd Feb                     Please I Received Wrong Item                             03:26 PM, 02nd Feb                     Please I Received Wrong Item                    I sent           03:26 PM, 02nd Feb                   Mais                   Kindly note that we are the chat team, however you can contact on 8006927 or you can share with us more information, and we will be happy to help you.           03:26 PM, 02nd Feb                     Please I Received Wrong Item                    This one i didn't ordered           03:27 PM, 02nd Feb                     Please I Received Wrong Item                    No i called them but nothing happened           03:27 PM, 02nd Feb                     Please I Received Wrong Item                    Please find for me solution           03:27 PM, 02nd Feb                   Mais                   Could you please share with us the name of the item which you supposed to receive as it is on the site?           03:28 PM, 02nd Feb                     Please I Received Wrong Item                    Wet and wild primer cover all face           03:29 PM, 02nd Feb                     Please I Received Wrong Item                    I will send pictures           03:29 PM, 02nd Feb                     Please I Received Wrong Item                    Check my order           03:30 PM, 02nd Feb                   Mais                   We would like to inform you that we can arrange a return process for the item, could you please confirm your wish about this?           03:30 PM, 02nd Feb                     Please I Received Wrong Item                    You will see not same number           03:30 PM, 02nd Feb                     Please I Received Wrong Item                    Or item           03:30 PM, 02nd Feb                     Please I Received Wrong Item                    Of course           03:31 PM, 02nd Feb                     Please I Received Wrong Item                    Please send some one to take it change or return money           03:31 PM, 02nd Feb                   Mais                   We would like to inform you that a return request has been created for the product from the order on 2-2-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           03:34 PM, 02nd Feb                     Please I Received Wrong Item                    Ok           03:35 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           03:35 PM, 02nd Feb                     Please I Received Wrong Item                    No thank you           03:36 PM, 02nd Feb                     Please I Received Wrong Item                    For the help           03:36 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:36 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658635