Subject: Ticket Assigned - Conversation with Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 11:31:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412652246 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013023004975     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi Sharlin, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you. Agent:  We can see that you have contacted us regarding your order 9412652246 Agent:  We have checked for you and found via your order tracking number that your order 9412652246 has been out for delivery on 2-2-23, and we hope it will be delivered to you as soon as possible. Agent:  Is there anything else I can assist you with? Agent:  It was a pleasure to assist you. Thank you for shopping with Max. Have a nice day! Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:20 PM, 02nd Feb                     Hi                    i requested the status on my delivery           03:21 PM, 02nd Feb                     Hi                    i didnt receive yet           03:21 PM, 02nd Feb                     Hi                    its 3 pm now           03:21 PM, 02nd Feb                   Mais                   Hi Sharlin, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:21 PM, 02nd Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9412652246 has been out for delivery on 2-2-23, and we hope it will be delivered to you as soon as possible.           03:21 PM, 02nd Feb                   Mais                   Please allow us the time and we will do our best to deliver your items at the soonest we can           03:21 PM, 02nd Feb                     Hi                    please note that i am avialble on said loacation till 5 .15pm           03:22 PM, 02nd Feb                     Hi                    then i leave office           03:22 PM, 02nd Feb                   Mais                   Kindly note that you will be contacted before delivering the order, so you can arrange with the courier to deliver your items at your specified time and place           03:22 PM, 02nd Feb                     Hi                    if i dont get my order today           03:23 PM, 02nd Feb                     Hi                    please refund me full amount           03:23 PM, 02nd Feb                   Mais                   Please allow us the time and we will deliver your order and assist you to the fullest           03:24 PM, 02nd Feb                     Hi                    before 5.15pm           03:26 PM, 02nd Feb                     Hi                    today           03:26 PM, 02nd Feb                   Mais                   Sure, we will do our best to deliver your items at your specified time           03:27 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           03:29 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:31 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658599