Subject: Ticket Assigned - Conversation with Leila
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 09:54:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leila Leila                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  leila Bot:  Hi leila, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412907768 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505915187            01:49 PM, 02nd Feb                     Leila                    0505915188           01:49 PM, 02nd Feb                   Mais                   Hi Leila, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:50 PM, 02nd Feb                   Mais                   We can see that you have contacted us regarding your order 9412907768           01:50 PM, 02nd Feb                   Mais                   We would like to inform you that the expected date of the order to be delivered is 5-2-23, so please allow us the time so that the order can be delivered           01:51 PM, 02nd Feb                   Mais                   As well, kindly note that you will be contacted by the courier before delivering the order           01:51 PM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           01:53 PM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:54 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658066