Subject: Ticket Assigned - Conversation with Eltayeb Khalifa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 07:32:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Eltayeb Khalifa Eltayeb Khalifa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  eltayeb khalifa Bot:  Hi eltayeb khalifa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413033420 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 05/02/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505553043            11:21 AM, 02nd Feb                   Mais                   Hi Eltayeb, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           11:22 AM, 02nd Feb                   Mais                   We can see that you have contacted us regarding your order 9413033420           11:22 AM, 02nd Feb                     Eltayeb Khalifa                    Good morning           11:23 AM, 02nd Feb                     Eltayeb Khalifa                    Yes           11:23 AM, 02nd Feb                     Eltayeb Khalifa                    I have placed order and shows that it will be ready for collection tomorrow but when I finished processed then show will be ready for collection day after tomorrow and I have my flight on Saturday morning           11:24 AM, 02nd Feb                     Eltayeb Khalifa                    Can u please do something           11:25 AM, 02nd Feb                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 4-1-23, however please be assured that we will do our best to process it at the soonest we can           11:26 AM, 02nd Feb                     Eltayeb Khalifa                    Oh please           11:27 AM, 02nd Feb                     Eltayeb Khalifa                    Thanks I appreciate           11:27 AM, 02nd Feb                   Mais                   Please rest assured that we will do our best           11:28 AM, 02nd Feb                     Eltayeb Khalifa                    Ok thanks           11:29 AM, 02nd Feb                     Eltayeb Khalifa                    Do I receive message when it is ready for collection?           11:29 AM, 02nd Feb                   Mais                   Is there anything else I can assist you with?           11:29 AM, 02nd Feb                   Mais                   Yes sure, you will receive a message when the order will be ready for collection.           11:30 AM, 02nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           11:31 AM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5657291