Subject: Ticket Assigned - Conversation with Rakesh
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 13:09:22 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rakesh Rakesh                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  rakesh Bot:  Hi rakesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412812789 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123000579     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0562112831            04:51 PM, 01st Feb                     Rakesh                    Kk           04:51 PM, 01st Feb                   Mais                   Hi Rakesh, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:53 PM, 01st Feb                   Mais                   We can see that you have contacted us regarding your order 9412812789           04:53 PM, 01st Feb                   Mais                   As per our records the order has been delivered to you, could you please elaborate your query?           04:53 PM, 01st Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:55 PM, 01st Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           04:56 PM, 01st Feb                     Rakesh                    Hii           04:57 PM, 01st Feb                     Rakesh                    Good evening           04:58 PM, 01st Feb                     Rakesh                    I have ordered 5 items but delivered only one           04:59 PM, 01st Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:59 PM, 01st Feb                     Rakesh                    Ok           05:00 PM, 01st Feb                     Rakesh                    Any updates           05:02 PM, 01st Feb                     Rakesh                    Start Again           05:05 PM, 01st Feb                     Rakesh                    Start Again           05:05 PM, 01st Feb                   Mais                   We would like to inform you that the rest items will be delivered today on 1-2-23 so please allow us till the end of this day so that the items can be delivered           05:05 PM, 01st Feb                     Rakesh                    Kkk           05:05 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           05:07 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a nice day!Max           05:09 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5654214