Subject: Ticket Assigned - Conversation with SABA AKHTAR
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 12:52:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SABA AKHTAR SABA AKHTAR                    Hello           04:41 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:41 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello SABA AKHTAR , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:41 PM, 01st Feb                     SABA AKHTAR                    2           04:41 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:41 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:41 PM, 01st Feb                     SABA AKHTAR                    2           04:41 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:41 PM, 01st Feb                     SABA AKHTAR                    1           04:41 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:41 PM, 01st Feb                     SABA AKHTAR                    [email-masked]           04:42 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:42 PM, 01st Feb                   Mais                   Hi Saba, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:42 PM, 01st Feb                     SABA AKHTAR                    Hello           04:43 PM, 01st Feb                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           04:43 PM, 01st Feb                     SABA AKHTAR                    9411815628           04:43 PM, 01st Feb                     SABA AKHTAR                    I want to return one items           04:43 PM, 01st Feb                     SABA AKHTAR                    May I know           04:43 PM, 01st Feb                     SABA AKHTAR                    How I cn return           04:43 PM, 01st Feb                     SABA AKHTAR                    Becoz in app return option is not coming           04:43 PM, 01st Feb                   Mais                   Could you please share with us the name of the item you want to return as it is on the site?           04:46 PM, 01st Feb                     SABA AKHTAR                             04:47 PM, 01st Feb                     SABA AKHTAR                    Or is it possible           04:49 PM, 01st Feb                     SABA AKHTAR                    In store           04:49 PM, 01st Feb                   Mais                   We would like to inform you that a return request has been created for the product from the order No. 9411815628 dated on 1-2-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           04:49 PM, 01st Feb                     SABA AKHTAR                    Near to my room max is there           04:49 PM, 01st Feb                   Mais                   Kindly note that you can return the item at the nearest store to you for Centrepoint, and in case you want to return at the store please let us know so that we can cancel the online return request           04:50 PM, 01st Feb                     SABA AKHTAR                    No I will wait           04:51 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           04:51 PM, 01st Feb                     SABA AKHTAR                    No thanku           04:51 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           04:51 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5654102