Subject: Ticket Assigned - Conversation with Fathima Rasheeda Tharik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 12:24:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fathima Rasheeda Tharik Fathima Rasheeda Tharik                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi fathima rasheeda tharik, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412353008 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823004139     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509184230            04:14 PM, 01st Feb                   Mais                   Hi Fathima, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:14 PM, 01st Feb                   Mais                   We can see that you have contacted us regarding your order 9412353008           04:14 PM, 01st Feb                     Fathima Rasheeda Tharik                    Good evening           04:15 PM, 01st Feb                     Fathima Rasheeda Tharik                    The order is delayed           04:15 PM, 01st Feb                     Fathima Rasheeda Tharik                    Since 4 days i am waiting           04:15 PM, 01st Feb                     Fathima Rasheeda Tharik                    Wats happening?           04:15 PM, 01st Feb                     Fathima Rasheeda Tharik                    ?           04:16 PM, 01st Feb                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           04:16 PM, 01st Feb                     Fathima Rasheeda Tharik                    Ok           04:16 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           04:17 PM, 01st Feb                     Fathima Rasheeda Tharik                    no           04:17 PM, 01st Feb                     Fathima Rasheeda Tharik                    Plz tell them them atleast lemme know when i will get the parcel           04:18 PM, 01st Feb                     Fathima Rasheeda Tharik                    I need ma parcel to be delivered today           04:18 PM, 01st Feb                   Mais                   Please allow us the time and we will do our best to deliver the order at the soonest we can           04:21 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           04:24 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653942