Subject: Ticket Assigned - Conversation with Hasenaat Omer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 11:56:25 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hasenaat Omer Hasenaat Omer                    But           03:43 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:43 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello Hasenaat Omer , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:43 PM, 01st Feb                     Hasenaat Omer                    1           03:43 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:43 PM, 01st Feb                     Hasenaat Omer                    9412715564           03:43 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020123000172    You can also easily track your order from My Account > Order History.             03:44 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:44 PM, 01st Feb                     Hasenaat Omer                    2           03:44 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:44 PM, 01st Feb                     Hasenaat Omer                    1           03:44 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:44 PM, 01st Feb                     Hasenaat Omer                    [email-masked]           03:44 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:44 PM, 01st Feb                   Mais                   Hi Hasenaat, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:45 PM, 01st Feb                   Mais                   We can see that you have contacted us regarding your order 9412715564           03:45 PM, 01st Feb                     Hasenaat Omer                    Yes dear           03:45 PM, 01st Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9412715564 has been out for delivery on 1-2-23, and we hope it will be delivered to you as soon as possible.           03:46 PM, 01st Feb                     Hasenaat Omer                    I contacted once again a few minutes ago but I was disconnected           03:46 PM, 01st Feb                     Hasenaat Omer                    That’s what I’m saying but your colleague didn’t hear me           03:46 PM, 01st Feb                     Hasenaat Omer                    I’m saying that I have already received my order           03:46 PM, 01st Feb                     Hasenaat Omer                    Parcel is with me right now           03:46 PM, 01st Feb                     Hasenaat Omer                             03:47 PM, 01st Feb                     Hasenaat Omer                    Kindly update it’s status           03:47 PM, 01st Feb                     Hasenaat Omer                    Because it’s not showing (Delivered) on my account page           03:47 PM, 01st Feb                     Hasenaat Omer                    I’m here for it’s status update           03:47 PM, 01st Feb                   Mais                   Please allow us the time and the order status will be updated           03:52 PM, 01st Feb                     Hasenaat Omer                    Ok           03:53 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           03:55 PM, 01st Feb                     Hasenaat Omer                    No thank you           03:55 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           03:56 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653784