Subject: Ticket Assigned - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 11:42:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    2           03:32 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:32 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello . , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:32 PM, 01st Feb                     .                    1           03:32 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:32 PM, 01st Feb                     .                    9412501584           03:32 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012923004234    You can also easily track your order from My Account > Order History.             03:32 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:32 PM, 01st Feb                     .                    2           03:32 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:32 PM, 01st Feb                     .                    1           03:33 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:33 PM, 01st Feb                     .                    [email-masked]           03:33 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:33 PM, 01st Feb                   Mais                   Hi Albalooshi, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:34 PM, 01st Feb                   Mais                   We can see that you have contacted us regarding your order 9412501584           03:34 PM, 01st Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9412501584 has been out for delivery on 1-2-23, and we hope it will be delivered to you as soon as possible.           03:34 PM, 01st Feb                     .                    Y it’s late I have to receive on 30/1/23           03:36 PM, 01st Feb                     .                    To late           03:36 PM, 01st Feb                   Mais                   Please accept our full apology for the delay, kindly allow us the time and we will do our best to deliver it at the soonest we can           03:36 PM, 01st Feb                   Mais                   Just please allow us till the end of this day as a maximum           03:36 PM, 01st Feb                     .                    If I don’t receive today I will cancel           03:36 PM, 01st Feb                   Mais                   Please be assured that we will do our best to deliver the order at the soonest we can           03:37 PM, 01st Feb                     .                    I don’t like the delivery service           03:37 PM, 01st Feb                     .                    Ok           03:37 PM, 01st Feb                   Mais                   Please be assured that we will do our best to try not repeat such mistakes again, and we will work hard to raise our quality service and improve our performance in order to meet all your wish.           03:38 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           03:39 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:41 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653704