Subject: Ticket Assigned - Conversation with ?Zainab Aslam?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 11:39:17 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?Zainab Aslam? ?Zainab Aslam?                    Hi           03:21 PM, 01st Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:21 PM, 01st Feb                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:21 PM, 01st Feb                     ?Zainab Aslam?                    1           03:22 PM, 01st Feb                   MAX UAE whatsapp bot                    Hello ?Zainab Aslam? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:22 PM, 01st Feb                     ?Zainab Aslam?                    4           03:22 PM, 01st Feb                   MAX UAE whatsapp bot                    Looking for a MAX store near you? Just tap on the link below? and choose your city.   www.maxfashion.com/ae/en/storelocator   Happy shopping!?️             03:22 PM, 01st Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:22 PM, 01st Feb                     ?Zainab Aslam?                    3           03:23 PM, 01st Feb                   MAX UAE whatsapp bot                    Hi ?Zainab Aslam? , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:23 PM, 01st Feb                     ?Zainab Aslam?                    5           03:23 PM, 01st Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:23 PM, 01st Feb                     ?Zainab Aslam?                    I would like to know Measurements of these plants…           03:23 PM, 01st Feb                     ?Zainab Aslam?                    https://www.maxfashion.com/ae/en/p/164946709           03:24 PM, 01st Feb                     ?Zainab Aslam?                    https://www.maxfashion.com/ae/en/p/164946713           03:24 PM, 01st Feb                   Mais                   Hi Zainab, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:25 PM, 01st Feb                     ?Zainab Aslam?                    https://www.maxfashion.com/ae/en/p/164946714           03:25 PM, 01st Feb                     ?Zainab Aslam?                    Hi, I would like to know the measurements of the items sent in the link above           03:26 PM, 01st Feb                     ?Zainab Aslam?                    Measurement for this please           03:26 PM, 01st Feb                     ?Zainab Aslam?                    Height/ length??           03:27 PM, 01st Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:27 PM, 01st Feb                     ?Zainab Aslam?                    Ok           03:28 PM, 01st Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:32 PM, 01st Feb                   Mais                   We will get in touch with you at the soonest we can           03:32 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           03:33 PM, 01st Feb                     ?Zainab Aslam?                    I wanted to know the measurement soecification of the Home Decor Plants. I have sent the links of the items I want to know about…           03:35 PM, 01st Feb                   Mais                   Yes sure, I totally understand you, please allow us the time as we will check with the team and get back to you at the soonest we can           03:35 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           03:37 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:39 PM, 01st Feb                     ?Zainab Aslam?                    Thankyou.           03:39 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653683