Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 11:30:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           03:03 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:03 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:03 PM, 01st Feb                     ?                    4           03:03 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             03:04 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:04 PM, 01st Feb                     ?                    2           03:04 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:04 PM, 01st Feb                     ?                    1           03:04 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:04 PM, 01st Feb                     ?                    [email-masked]           03:04 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:04 PM, 01st Feb                   Mais                   Hi Manish, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:05 PM, 01st Feb                     ?                    Hi           03:05 PM, 01st Feb                     ?                    I wanted to know about 1 item           03:05 PM, 01st Feb                     ?                    If it’s available in any store           03:05 PM, 01st Feb                     ?                    Can you help           03:05 PM, 01st Feb                   Mais                   Could you please share with us the item link?           03:05 PM, 01st Feb                     ?                    https://www.centrepointstores.com/ae/en/p/6037201           03:06 PM, 01st Feb                     ?                    In black color           03:06 PM, 01st Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:07 PM, 01st Feb                     ?                    Ok           03:07 PM, 01st Feb                   Mais                   Could you please share with us sht size you want?           03:09 PM, 01st Feb                   Mais                   Could you please share with us the size you want?           03:09 PM, 01st Feb                     ?                    16           03:09 PM, 01st Feb                     ?                    R u there           03:14 PM, 01st Feb                     ?                    ?           03:14 PM, 01st Feb                   Mais                   We apologies for the delayed response.           03:15 PM, 01st Feb                   Mais                   We kindly asl you to please check the attached image in order to find the item's availability at the stores           03:16 PM, 01st Feb                     ?                    I didn’t understand you           03:16 PM, 01st Feb                     ?                    What do in have to do           03:16 PM, 01st Feb                   Mais                   Sorry for the previous reply           03:16 PM, 01st Feb                   Mais                   We regret to inform you that the item is not available at any of the stores           03:16 PM, 01st Feb                     ?                    Anywhere           03:17 PM, 01st Feb                     ?                    Dubai Abu Dhabi           03:17 PM, 01st Feb                     ?                    Sharjah           03:17 PM, 01st Feb                     ?                    ??           03:17 PM, 01st Feb                     ?                    ??           03:18 PM, 01st Feb                   Mais                   Kindly note that as per our records the item is not available at any store           03:22 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           03:23 PM, 01st Feb                     ?                    Ok           03:24 PM, 01st Feb                     ?                    But r you checking           03:24 PM, 01st Feb                     ?                    Only in dubai           03:24 PM, 01st Feb                     ?                    Or Abu Dhabi also           03:24 PM, 01st Feb                     ?                    Sharjah also           03:24 PM, 01st Feb                   Mais                   Kindly note that we have checked at the stores           03:25 PM, 01st Feb                     ?                    Is it possible to order           03:25 PM, 01st Feb                     ?                    And can we get it           03:25 PM, 01st Feb                   Mais                   Kindly note that you can order the item through the online and we will do our best to deliver it successfully           03:27 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:30 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653616