Subject: Ticket Assigned - Conversation with Sahithi Krishna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 11:04:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sahithi Krishna Sahithi Krishna                    Hi           02:57 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:57 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:57 PM, 01st Feb                     Sahithi Krishna                    1           02:57 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello Sahithi Krishna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:57 PM, 01st Feb                     Sahithi Krishna                    2           02:58 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:58 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:58 PM, 01st Feb                     Sahithi Krishna                    2           02:58 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:58 PM, 01st Feb                     Sahithi Krishna                    1           02:58 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:58 PM, 01st Feb                     Sahithi Krishna                    [email-masked]           02:58 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:58 PM, 01st Feb                   Mais                   Hi Sahithi, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:59 PM, 01st Feb                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           02:59 PM, 01st Feb                     Sahithi Krishna                    Hi i am unable to request a return through my app           02:59 PM, 01st Feb                     Sahithi Krishna                    Can u plz help me           02:59 PM, 01st Feb                   Mais                   Could you please share with us the names of the items you want to return as they are on the site?           03:00 PM, 01st Feb                     Sahithi Krishna                             03:00 PM, 01st Feb                     Sahithi Krishna                             03:00 PM, 01st Feb                   Mais                   We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.           03:01 PM, 01st Feb                   Mais                   Is there anything else I can assist you with?           03:02 PM, 01st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           03:04 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653467