Subject: Ticket Assigned - Conversation with shaik
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 14:21:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shaik shaik                    Hello           06:05 PM, 31st Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:05 PM, 31st Jan                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:05 PM, 31st Jan                     shaik                    1           06:05 PM, 31st Jan                   MAX KW Whatsapp BOT                    Hello Shaik , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:06 PM, 31st Jan                     shaik                    1           06:06 PM, 31st Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           06:06 PM, 31st Jan                     shaik                    8412670676           06:06 PM, 31st Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=100080094405    You can also easily track your order from My Account > Order History.             06:06 PM, 31st Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:06 PM, 31st Jan                     shaik                    2           06:07 PM, 31st Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:07 PM, 31st Jan                     shaik                    1           06:07 PM, 31st Jan                   MAX KW Whatsapp BOT                   Please enter your email address           06:07 PM, 31st Jan                     shaik                    [email-masked]           06:08 PM, 31st Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           06:08 PM, 31st Jan                     shaik                    51623525           06:08 PM, 31st Jan                   Mais                   Hi Shaik, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:12 PM, 31st Jan                   Mais                   We can see that you have contacted us regarding your order 8412670676           06:13 PM, 31st Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8412670676 has been out for delivery on 31-1-23, and we hope it will be delivered to you as soon as possible.           06:13 PM, 31st Jan                     shaik                    Can I get contact details for delivery team           06:14 PM, 31st Jan                     shaik                    From morning it's showing out for delivery           06:15 PM, 31st Jan                     shaik                    But no one contacted me           06:15 PM, 31st Jan                     shaik                    Hello Mais           06:15 PM, 31st Jan                     shaik                    Are you there           06:15 PM, 31st Jan                   Mais                   Kindly accept our full apology that we do not have the courier's numbers, however the courier will contact you before delivering the order, so please arrange with him and allow us the time           06:18 PM, 31st Jan                   Mais                   Is there anything else I can assist you with?           06:19 PM, 31st Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:21 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5649613