Subject: Ticket Assigned - Conversation with M45
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 12:26:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with M45 M45                    1           04:18 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:18 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Hello M45 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:18 PM, 31st Jan                     M45                    1           04:18 PM, 31st Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           04:18 PM, 31st Jan                     M45                    9412789072           04:19 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 01/02/2023    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            04:19 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:19 PM, 31st Jan                     M45                    2           04:19 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:19 PM, 31st Jan                     M45                    1           04:19 PM, 31st Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           04:19 PM, 31st Jan                     M45                    [email-masked]           04:20 PM, 31st Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           04:20 PM, 31st Jan                   Mais                   Hi Maha, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:21 PM, 31st Jan                     M45                    Hello           04:21 PM, 31st Jan                     M45                    I placed 2 orders 1 yesterday and one today           04:22 PM, 31st Jan                     M45                             04:22 PM, 31st Jan                     M45                    But sadly the address is wrong           04:22 PM, 31st Jan                     M45                    It’s my old address in Dubai I live in Sharjah now           04:22 PM, 31st Jan                     M45                    Can u fix it ?           04:22 PM, 31st Jan                   Mais                   Please share with us the new address and please confirm your contact number           04:23 PM, 31st Jan                     M45                    Sharjah / al barashi / villa 1505-1           04:23 PM, 31st Jan                     M45                    0507600073           04:23 PM, 31st Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:24 PM, 31st Jan                   Mais                   We will get in touch with you at the soonest we can           04:24 PM, 31st Jan                     M45                    Thank you so much           04:24 PM, 31st Jan                   Mais                   Is there anything else I can assist you with?           04:25 PM, 31st Jan                     M45                    No thank you           04:25 PM, 31st Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop  Have a nice day!           04:26 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5648834