Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 11:53:04 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           03:42 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:42 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:42 PM, 31st Jan                     ?                    1           03:42 PM, 31st Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:42 PM, 31st Jan                     ?                    9412544389           03:42 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:43 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:43 PM, 31st Jan                     ?                    2           03:43 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:43 PM, 31st Jan                     ?                    1           03:43 PM, 31st Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:43 PM, 31st Jan                     ?                    [email-masked]           03:44 PM, 31st Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:44 PM, 31st Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:47 PM, 31st Jan                   Mais                   We can see that you have contacted us regarding your order 9412544389           03:47 PM, 31st Jan                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             03:48 PM, 31st Jan                   Mais                   We will get in touch with you at the soonest we can           03:49 PM, 31st Jan                   Mais                   Is there anything else I can assist you with?           03:51 PM, 31st Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           03:52 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5648618