Subject: Ticket Assigned - Conversation with Rahul
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 10:54:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rahul Rahul                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi rahul, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0528805826            02:47 PM, 31st Jan                   Mais                   Hi Rahul, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:50 PM, 31st Jan                   Mais                   We can see that you have contacted us regarding refund information, could you please elaborate your query?           02:50 PM, 31st Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           02:52 PM, 31st Jan                   Mais                   I have not received a response from you still, please confirm if we are still connected?           02:53 PM, 31st Jan                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           02:54 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5648249