Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 06:10:52 +0000

Hi Mais Hasan,  
  The following message composed by you on ticket 5631745 failed to reach the recipient [email-masked]. 
  Reason: "Email rejected due to an unexpected error. Please try again after sometime..  "
  Message content:  Hi Aya,  ​   Thank you for shopping with us.  ​   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.   Kindly note that you can return your Babyshop product to a Centrepoint/Babyshop store, and use your cash refund or Credit Note to buy a new product right away.  If you would like us to create a return request for you, please let us know so that we can do the needful.  We also have the following return options:  · You can make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. . You can contact our customer support team on 80022297467 to make a return and to be notified of the refund amount based on our return policy. ·You can now drop off your return to any (Centrepoint/Babyshop) store across the UAE.   Here’s what you need to do.   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrepoint/Babyshop) store in the UAE. ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.  ** Please note, all ELECTRONIC items are non-returnable as per our returns policy.   Feel free to get in touch with us for further assistance!     Thank You, Babyshop Support Team.