Subject: Ticket Assigned - Conversation with tarannum ara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 15:11:41 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tarannum ara tarannum ara                    Hii           07:00 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:00 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:00 PM, 28th Jan                     tarannum ara                    1           07:00 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello Tarannum Ara , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:00 PM, 28th Jan                     tarannum ara                    2           07:00 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:00 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:00 PM, 28th Jan                     tarannum ara                    2           07:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 28th Jan                     tarannum ara                    1           07:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:01 PM, 28th Jan                     tarannum ara                    0502832066           07:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:01 PM, 28th Jan                     tarannum ara                    [email-masked]           07:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:01 PM, 28th Jan                     tarannum ara                    Ok           07:02 PM, 28th Jan                   Mais                   Hi Tarannum, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           07:03 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           07:03 PM, 28th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           07:04 PM, 28th Jan                     tarannum ara                    In my account it don't show return option           07:04 PM, 28th Jan                     tarannum ara                    How to return my product           07:05 PM, 28th Jan                   Mais                   Could you please share with us the names of the items you want to return as they are on the site?           07:05 PM, 28th Jan                     tarannum ara                    Ok           07:06 PM, 28th Jan                     tarannum ara                             07:06 PM, 28th Jan                     tarannum ara                    I want return this product           07:07 PM, 28th Jan                     tarannum ara                             07:08 PM, 28th Jan                   Mais                   We would like to inform you that we have created a return request for the item and the courier will collect it within 3-5 working days           07:09 PM, 28th Jan                     tarannum ara                    Ok           07:10 PM, 28th Jan                     tarannum ara                    Thanks           07:10 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           07:10 PM, 28th Jan                     tarannum ara                    No           07:11 PM, 28th Jan                     tarannum ara                    Thanks you           07:11 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:11 PM, 28th Jan                     tarannum ara                    ?           07:11 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5636268