Subject: Ticket Assigned - Conversation with T
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 15:03:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with T T                    1           06:56 PM, 28th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:56 PM, 28th Jan                   MAX UAE whatsapp bot                    Hello T , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:56 PM, 28th Jan                     T                    1           06:56 PM, 28th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:56 PM, 28th Jan                     T                    9412240409           06:56 PM, 28th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823002152    You can also easily track your order from My Account > Order History.             06:57 PM, 28th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:57 PM, 28th Jan                     T                    2           06:57 PM, 28th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:57 PM, 28th Jan                     T                    1           06:57 PM, 28th Jan                   MAX UAE whatsapp bot                   Please enter your email address           06:57 PM, 28th Jan                     T                    [email-masked]           06:57 PM, 28th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:57 PM, 28th Jan                   Mais                   Hi Tasie, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:58 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding your order 9412240409           06:58 PM, 28th Jan                     T                    Yes please           06:58 PM, 28th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9412240409 has been out for delivery on 28-1-23, and we hope it will be delivered to you as soon as possible.           06:58 PM, 28th Jan                     T                    Okay, I hope it's delivered as soon as possible as well           06:59 PM, 28th Jan                   Mais                   Please be assured that we will do our best to deliver the order at the soonest we can           07:00 PM, 28th Jan                     T                    "Out for delivery". That was what they told me last time and I waited for two days without receiving the delivery.           07:00 PM, 28th Jan                     T                    Please let them deliver as promised           07:00 PM, 28th Jan                   Mais                   Please accept our full apology for the delay, and please allow us the time so that we can deliver the order, and be assured that we will do our best to deliver your items at the soonest           07:01 PM, 28th Jan                     T                    Okay ?           07:02 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           07:02 PM, 28th Jan                     T                    Nope           07:02 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           07:03 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5636245