Subject: Ticket Assigned - Conversation with Sandhya Chhetri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 14:36:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandhya Chhetri Sandhya Chhetri                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sandhya chhetri Bot:  Hi sandhya chhetri, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4712237381 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0128230004438     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466433706            06:31 PM, 28th Jan                   Mais                   Hi Sandhya, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:31 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding your order 4712237381           06:31 PM, 28th Jan                     Sandhya Chhetri                    Where is my order?           06:31 PM, 28th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 4712237381 has been out for delivery on 28-1-23, and we hope it will be delivered to you as soon as possible.           06:32 PM, 28th Jan                     Sandhya Chhetri                    Can you confirm if it's delivery today or not?           06:32 PM, 28th Jan                   Mais                   Please allow us till the end of this day so that the order can be delivered           06:32 PM, 28th Jan                   Mais                   In case you have faced any issue with the delivery process please contact us again and we will do the needful           06:33 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           06:34 PM, 28th Jan                     Sandhya Chhetri                    Ok           06:34 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           06:35 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:36 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5636138