Subject: Ticket Assigned - Conversation with Nadeem
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 14:22:02 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadeem Nadeem                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  nadeem Bot:  Hi nadeem, what do you need help with? Customer:  ?Store Location Bot:    Looking for a MaxFashion Stores store near you? Just tap on the link below? and choose your city.   www.maxfashion.com/qa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97466292690            06:14 PM, 28th Jan                     Nadeem                    https://www.maxfashion.com/qa/en/Men/Clothing/Coats-%26-Jackets/Jackets/MAX-Quilted-Zip-Through-Jacket-with-Pockets-and-Mandarin-Neck/p/B23MCSFSKJKT101GREYLIGHT           06:15 PM, 28th Jan                   Mais                   Hi Nadeem, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:15 PM, 28th Jan                     Nadeem                    I need this jacket           06:15 PM, 28th Jan                     Nadeem                    Pls advise which store it’s available           06:16 PM, 28th Jan                     Nadeem                    https://www.maxfashion.com/qa/en/Men/Clothing/Coats-%26-Jackets/Jackets/MAX-Quilted-Zip-Through-Jacket-with-Pockets-and-Mandarin-Neck/p/B23MCSFSKJKT101GREYLIGHT           06:16 PM, 28th Jan                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             06:16 PM, 28th Jan                     Nadeem                    Inwant to try first to see my size before buy           06:16 PM, 28th Jan                   Mais                   We will get in touch with you at the soonest we can           06:16 PM, 28th Jan                     Nadeem                    Wht issue           06:17 PM, 28th Jan                     Nadeem                    Just tell me which store its available           06:17 PM, 28th Jan                     Nadeem                    I want to try this jacket before purchase pls           06:18 PM, 28th Jan                     Nadeem                    ???           06:18 PM, 28th Jan                   Mais                   Please allow us the time so that we can check with the stores team in order to get the availability of the item, and we will update you at the soonest we can through your email           06:19 PM, 28th Jan                     Nadeem                    Ok           06:19 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           06:19 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:21 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5636072