Subject: Ticket Assigned - Conversation with R.F.W
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 14:06:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R.F.W R.F.W                    Hi, I have placed an order today for pick up, is it ready for collection? order #8412334618           05:57 PM, 28th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:57 PM, 28th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:57 PM, 28th Jan                     R.F.W                    1           05:57 PM, 28th Jan                    Centrepoint KW whatsapp bot                    Hello R.F.W , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:57 PM, 28th Jan                     R.F.W                    1           05:57 PM, 28th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:57 PM, 28th Jan                     R.F.W                    8412334618           05:58 PM, 28th Jan                    Centrepoint KW whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 30/01/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/dRXbQN5sXwb             05:58 PM, 28th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:58 PM, 28th Jan                     R.F.W                    3           06:00 PM, 28th Jan                    Centrepoint KW whatsapp bot                    Hi R.F.W , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:00 PM, 28th Jan                     R.F.W                    6           06:00 PM, 28th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:00 PM, 28th Jan                     R.F.W                    1           06:00 PM, 28th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           06:01 PM, 28th Jan                     R.F.W                    [email-masked]           06:01 PM, 28th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:01 PM, 28th Jan                   Mais                   Hi Rawan, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:01 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding your order 8412334618           06:01 PM, 28th Jan                     R.F.W                    Hi, I have placed an order today for pick up, is it ready for collection? order #8412334618           06:02 PM, 28th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 30-1-23, so please allow us the time and we will do our best to process it at the soonest we can           06:03 PM, 28th Jan                     R.F.W                    Cannot collect it today?           06:04 PM, 28th Jan                   Mais                   Please accept our full apology as we are unable to determine a specified time, but we will do our best to process it at the soonest we can           06:05 PM, 28th Jan                     R.F.W                    Ok thanks           06:05 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           06:05 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:06 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635989