Subject: Ticket Assigned - Conversation with Nitheesh Kalarickal
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 13:59:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nitheesh Kalarickal Nitheesh Kalarickal                    Hai           05:49 PM, 28th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:49 PM, 28th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:49 PM, 28th Jan                     Nitheesh Kalarickal                    1           05:49 PM, 28th Jan                   MAX UAE whatsapp bot                    Hello Nitheesh Kalarickal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:49 PM, 28th Jan                     Nitheesh Kalarickal                    1           05:49 PM, 28th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:49 PM, 28th Jan                     Nitheesh Kalarickal                    9412258751           05:49 PM, 28th Jan                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:49 PM, 28th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:49 PM, 28th Jan                     Nitheesh Kalarickal                    I am waiting how long does it take           05:50 PM, 28th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:50 PM, 28th Jan                     Nitheesh Kalarickal                    2           05:50 PM, 28th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:50 PM, 28th Jan                     Nitheesh Kalarickal                    1           05:50 PM, 28th Jan                   MAX UAE whatsapp bot                   Please enter your email address           05:50 PM, 28th Jan                     Nitheesh Kalarickal                    [email-masked]           05:50 PM, 28th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:50 PM, 28th Jan                     Nitheesh Kalarickal                    Hai           05:53 PM, 28th Jan                   Mais                   Hi Nitheesh, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:54 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding your order 9412258751           05:54 PM, 28th Jan                     Nitheesh Kalarickal                    Yes           05:54 PM, 28th Jan                     Nitheesh Kalarickal                    When it will be ready           05:54 PM, 28th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 28-1-23, so please allow us till the end of this day so that the order can be processed           05:55 PM, 28th Jan                     Nitheesh Kalarickal                    Actually I am waiting here at the shop           05:55 PM, 28th Jan                   Mais                   Knowing that you will receive a message when the order will be ready for collection           05:55 PM, 28th Jan                     Nitheesh Kalarickal                    If you can do please make it soon because I have been waiting at the shop           05:55 PM, 28th Jan                     Nitheesh Kalarickal                    Please let me know           05:55 PM, 28th Jan                   Mais                   Please be assured that we will try our best to process the order at the soonest we can           05:56 PM, 28th Jan                     Nitheesh Kalarickal                    Can I contact direct to the shop will they process it soon           05:56 PM, 28th Jan                   Mais                   Sure, you can contact the store on this contact number +971 2 678 5000 and check with them           05:57 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           05:58 PM, 28th Jan                     Nitheesh Kalarickal                    Ok thanks           05:59 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:59 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635969