Subject: Ticket Assigned - Conversation with Supriya Tamang
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 13:38:22 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Supriya Tamang Supriya Tamang                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  supriya tamang Bot:  Hi supriya tamang, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412189499 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012823000301     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0544687191            05:27 PM, 28th Jan                     Supriya Tamang                    I need my order today not tomarrow           05:27 PM, 28th Jan                     Supriya Tamang                    Why you did not deliver           05:28 PM, 28th Jan                   Mais                   Hi Supriya, Good evening. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           05:31 PM, 28th Jan                   Mais                   Please allow me a minute to check your order 9412189499           05:31 PM, 28th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9412189499 has been out for delivery on 28-1-23, and we hope it will be delivered to you as soon as possible.           05:32 PM, 28th Jan                   Mais                   Please allow us till the end of this day as a maximum so that the order can be delivered, and we thanks your patience and understanding           05:33 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           05:36 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash/  Have a nice day!           05:38 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635859