Subject: Ticket Assigned - Conversation with Roxanne Alian
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 12:55:17 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roxanne Alian Roxanne Alian                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  roxanne alian Bot:  Hi roxanne alian, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412236379 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823001030     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0568355998            04:48 PM, 28th Jan                   Mais                   Hi Roxanne, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:49 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding your order 9412236379           04:49 PM, 28th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9412236379 has been out for delivery on 28-1-23, and we hope it will be delivered to you as soon as possible.           04:49 PM, 28th Jan                     Roxanne Alian                    Where is my order? Because Im expecting to receive it today           04:49 PM, 28th Jan                     Roxanne Alian                    Can you contact the courier           04:50 PM, 28th Jan                   Mais                   Yes sure, kindly note that your order will be delivered today, just please allow us the time           04:50 PM, 28th Jan                     Roxanne Alian                    Okay           04:50 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           04:51 PM, 28th Jan                     Roxanne Alian                    Please contact the courier and ask what time im going to receive my order thank you           04:51 PM, 28th Jan                     Roxanne Alian                    I want to know what time im going to receive my order           04:52 PM, 28th Jan                   Mais                   Please ne assured that we will do our best to deliver your order at the soonest we can           04:52 PM, 28th Jan                   Mais                   And you will be contacted by the courier before delivering the order, so please arrange with the courier to deliver the items at your specified time           04:52 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           04:54 PM, 28th Jan                     Roxanne Alian                    I need it today           04:55 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:55 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635654