Subject: Ticket Assigned - Conversation with Elizabeth
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 12:41:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Elizabeth Elizabeth                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi elizabeth, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8412236139 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0127230007305     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:33 PM, 28th Jan                   Mais                   Hi Elizabeth, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:34 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding your order 8412236139           04:34 PM, 28th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8412236139 has been out for delivery on 28-1-23, and we hope it will be delivered to you as soon as possible.           04:34 PM, 28th Jan                     Elizabeth                    I want to know time 4 deliver           04:34 PM, 28th Jan                   Mais                   Please accept our full apology that we are unable to determine a specified time to delivering the order, however kindly note that you will be contacted before delivering the order by the courier and you can arrange with him to deliver it at your specified time           04:36 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           04:37 PM, 28th Jan                     Elizabeth                    It must arrive before i sleep. Last time it came at 11pm           04:38 PM, 28th Jan                   Mais                   Please accept our full apology for this, please be assured that we will do our best to deliver the order at the soonest we can           04:38 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           04:40 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           04:41 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635594