Subject: Ticket Assigned - Conversation with Margarette Estacio
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 12:27:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Margarette Estacio Margarette Estacio                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  margarette estacio Bot:  Hi margarette estacio, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FC0128231000293 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8412249709 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0128231000293     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96565801116            04:22 PM, 28th Jan                     Margarette Estacio                    Ok thanks           04:23 PM, 28th Jan                   Mais                   Hi Margarette, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:23 PM, 28th Jan                   Mais                   We can see that you have contacted us regarding\ your order 8412249709           04:24 PM, 28th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8412249709 has been out for delivery on 28-1-23, and we hope it will be delivered to you as soon as possible.           04:24 PM, 28th Jan                   Mais                   Is there anything else I can assist you with?           04:26 PM, 28th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:27 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635533