Subject: Ticket Assigned - Conversation with Eng. A
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 16:36:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Eng. A Eng. A                    Hello           08:27 PM, 27th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:27 PM, 27th Jan                    Centrepoint KW whatsapp bot                    Hello Eng. A , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:27 PM, 27th Jan                     Eng. A                    2           08:27 PM, 27th Jan                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:27 PM, 27th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:27 PM, 27th Jan                     Eng. A                    2           08:27 PM, 27th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:27 PM, 27th Jan                     Eng. A                    1           08:27 PM, 27th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           08:27 PM, 27th Jan                     Eng. A                    [email-masked]           08:28 PM, 27th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:28 PM, 27th Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:29 PM, 27th Jan                     Eng. A                    I requested a return order but still no one came to collect the clothes. When will they come           08:30 PM, 27th Jan                   Mais                   Thank you for allowing me the time to check. I appreciate your patience.           08:32 PM, 27th Jan                   Mais                   Can you please confirm your contact number?           08:33 PM, 27th Jan                     Eng. A                    65006628           08:33 PM, 27th Jan                   Mais                   Please note that we are going to share your concern with the courier team to arrange the collection ASAP           08:34 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           08:34 PM, 27th Jan                   Mais                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:35 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5633207