Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 16:31:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97433388262            08:19 PM, 27th Jan                   Mais                   Dear customer, Good Evening. Thank you for contacting Centrepoint . My name is Mais. We would be happy to help you.           08:21 PM, 27th Jan                   Mais                   We can see that you are contacting us regarding a return  request in the order 4711941472           08:24 PM, 27th Jan                   Mais                   An d the courier will contact you to collect the order within 2-5 days           08:25 PM, 27th Jan                   Mais                   Can you please confirm your contact number?           08:25 PM, 27th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           08:27 PM, 27th Jan                   Mais                   Are we still connected?           08:29 PM, 27th Jan                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:30 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5633187