Subject: Ticket Assigned - Conversation with MilofaF
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 15:23:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MilofaF MilofaF                    Hi           07:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello MilofaF , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:16 PM, 27th Jan                     MilofaF                    1           07:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:16 PM, 27th Jan                     MilofaF                    9411879533           07:17 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012523000823    You can also easily track your order from My Account > Order History.             07:17 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 27th Jan                     MilofaF                    2           07:17 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 27th Jan                     MilofaF                    1           07:17 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:17 PM, 27th Jan                     MilofaF                    [email-masked]           07:17 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:17 PM, 27th Jan                   Mais                   Dear customer, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           07:19 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9411879533           07:19 PM, 27th Jan                     MilofaF                    I would like to return items           07:19 PM, 27th Jan                   Mais                   Please give me a minute to check.           07:21 PM, 27th Jan                     MilofaF                    Ok           07:21 PM, 27th Jan                   Mais                   We kindly ask you to get in touch with Home Centre support team through this email ([email-masked]) or on (800-694663) to get all the required assistance.           07:21 PM, 27th Jan                     MilofaF                    Is the number available to call now?           07:22 PM, 27th Jan                   Mais                   Yes sure           07:22 PM, 27th Jan                     MilofaF                    Ok thanks           07:22 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           07:22 PM, 27th Jan                     MilofaF                    No thanks           07:23 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a nice day!           07:23 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5633005